Return Policy
We offer a risk-free return and refund guarantee exclusively for Shooting Targets USA and Infinite Defense Targets brand products. Only these targets are returnable directly to us, provided they meet the following criteria:
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Targets must be new, unused, and unshot.
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Return requests must be made within 30 days of purchase.
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A receipt, order number, or proof of purchase is required for processing.
All other products (e.g., items from other manufacturers) are not eligible for return through us. These must be returned to their respective manufacturers according to their individual return or warranty policies.
Once we receive and inspect your return, we will email you a confirmation of your refund. Refunds will be credited within three business days to your original payment method, or, if you prefer, we will ship a replacement at no additional cost. Refunds cover only the cost of the item(s); shipping charges are non-refundable.
Cosmetic Blemishes
Due to the weight of steel, minor scratches, scuffs, or cosmetic blemishes may occur during shipping. These do not affect the performance, safety, or warranty coverage of Shooting Targets USA or Infinite Defense Targets products, and are not considered defects or valid reasons for return.
If your order arrives with structural or performance-altering damage (such as bent steel, broken welds, or missing components), please contact us within 7 days of delivery and we will work with you to make it right.
Chargebacks and Payment Disputes
Filing a payment dispute or chargeback with your card issuer does not replace our return or warranty process. If a chargeback is filed while the product has been received and retained, Shooting Targets USA reserves the right to contest the dispute with our policies, shipping records, and proof of delivery.
Retaining products while initiating a chargeback is considered misuse of the dispute process, will be reported to your financial institution, and may result in revocation of future purchasing privileges. Customers who misuse the chargeback process may also be subject to additional collection or legal action.
Returning Damaged Items
For structural or performance-affecting damage (not cosmetic blemishes), please email a picture of the damaged item and its packaging to sales@shootingtargetsusa.com. Include:
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Your full name
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The order number
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A brief description of the damage
We will respond within one business day to confirm your refund or replacement request. If the damage is not clear from the photo, we may request additional details or ask you to return the item before processing your refund or replacement.
Return Shipping Address
Shooting Targets USA
Attn: Returns
1616 Mountainview Rd.
King, NC 27021
Shipping Policy
We ship exclusively within the United States, and only Shooting Targets USA and Infinite Defense Targets brand products are shipped directly by us unless specific arrangements are made prior to ordering. Other products may ship from their respective manufacturers or distributors. Restrictions may apply to certain items due to firearm-related regulations.
Shooting Targets USA complies with all federal, state, and local regulations regarding the shipping of restricted or regulated items, such as firearms, ammunition, and related accessories. For these items, customers must select a licensed Federal Firearms Licensee (FFL) as the shipping destination during checkout. We will not ship restricted or regulated items directly to the customer. When applicable, you will be prompted at checkout to choose your FFL for shipping. It is the customer’s responsibility to ensure their selected FFL is willing to receive the shipment and complete any required paperwork. Additional fees charged by the FFL may apply and are the responsibility of the customer.
Upon placing an order, we will provide estimated shipping and delivery dates based on item availability and your chosen shipping method. These estimates may appear on the shipping quotes page, depending on the selected provider.
Shipping rates for many items are weight-based. Product weights are listed on their detail pages, and all weights are rounded up to the next full pound per the policies of our shipping partners.
